1. Introduction

247 Repair Solutions is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the UK GDPR and the Data Protection Act 2018.

2. Information We Collect

We may collect the following information:

• Name, phone number, and email address
• Property address
• Service details and booking information
• Payment details (processed securely via Stripe — we do not store card details)
• Website usage data (including cookies and IP address)

3. How We Use Your Information

We use your information to:

• Provide and manage our services
• Process payments and bookings
• Communicate regarding appointments or enquiries
• Improve our website and services
• Comply with legal and regulatory obligations

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Payment providers (such as Stripe)
• Engineers and subcontractors delivering services
• Legal or regulatory authorities where required by law

All third parties are required to protect your data and use it only for authorised purposes.

5. Data Storage & Security

We take appropriate technical and organisational measures to safeguard your personal data. Data is stored securely and retained only for as long as necessary to fulfil its purpose or meet legal requirements.

6. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion of your data
• Object to or restrict processing
• Withdraw consent where applicable
• Lodge a complaint with the Information Commissioner’s Office (ICO)

Requests can be made by contacting us directly.

7. Cookies

Our website uses cookies to improve user experience and analyse website traffic. You can manage or disable cookies through your browser settings.

8. Contact Information

For privacy-related enquiries, please contact:

247 Repair Solutions
Email: info@247repairsolutions.com
Website: www.247repairsolutions.com

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

10. Related Policies

Please also review our Terms & Conditions for information about using our website and services.